Human-Centered Design Checkups: Periodic "Well Visits" to Keep Design Teams Healthy

We, as consultants, have been working on a Usability Process Assessment that's compact & simplified (one-page assessment; get projects from doing *nothing* to doing *something*). We ultimately developed a non-threatening "HCD Checkup" that we've now run with dozens of projects to help them assess and improve their design practices. We'll talk about the checkup itself, how we developed it, how we use it, and what we've learned.

Room: 
Commodore Foyer