This talk introduces our Emergent UX process. It that starts with the position that user experience is not a single “experience”, but rather is a “collection of experiences...
Agile and scrum processes rely on constant communication between product, design and development teams. But what happens when your team is spread across three time zones, with three different...
UX and Agile are two up-and-coming practices many businesses are using to get their software to market faster but are they working well together? Does the sprint and...
Established electronics players like Samsung, Sony, LG, and Motorola have already introduced smartwatches. Upstarts like Pebble and others are nipping at their heels. In 2013, 2 million...
Search applications aren’t "just like Google" anymore – even Google is no longer the simple application it once was. Design is coming to the forefront of effective search applications, to...
Are you the sole UX researcher in your organization? Do you struggle to get timely research insights and feedback for your stakeholders? Online research tools offer practitioners the ability...
Working as a designer can be incredibly stressful. Our work is constantly subject to intense scrutiny and debate from clients and colleagues. If we're consultants, we have the added pressure...
Negotiation is the key to getting what you want and deserve. This talk will provide the most influential ideas in business regarding negotiation and empower the audience to be effective...
Wearables are a quickly evolving part of the technology landscape and are beginning to add value to people's lives. The idea of having controllable implants to enhance human performance or...
Working with users involves some real skill. Experienced facilitators will tell you, though, that users are nothing compared to the people behind the glass – the observers.
This very...
Over 10 years ago, Intuit introduced the concept of filing taxes by asking simple interview-style questions instead of filling out forms. But solving for ease and benefit...
Many would agree that accessibility is a worthy design goal for products and services that could be used by people with disabilities, and by accommodating the needs of such users one usually...
One of the shortcomings of many user interviews is the vast gulf between what people think they do versus what they actually do, not to mention what they may have forgotten having done....
A Customer Experience Journey Map is a very useful tool to understand and improve customer experience. It allows organizations to develop a user experience mindset and gain better insights...
UXPA Chapter Leaders and anyone else interested in getting involved in their local UX Community will meet to discuss best practices. UXPA International President Chris Hass will give a brief...
Ever felt like a therapist in your UX work? Learn from a licensed therapist turned user researcher on how to apply therapy techniques to your UX practice. Skills you will learn include:...
A Competitive Analysis is a great way UX teams can benchmark, generate ideas, learn about users, and stretch their thinking about design and UX strategy. A UX-centric competitive analysis is...
Within Google Analytics lies a treasure trove of information to start improving the User Experience on your website or app. Which pages are successful? What kinds of users have issues? The...
When we think of UX participants, we typically think of adults, but there's a growing generation of kids who are bypassing their parents in their tech savviness. For companies thinking ahead...
Chris Hass, UXPA International President, will sit down with our 2015 UXPA Lifetime Achievement Award Recipient for a fun, informal chat. This is a great opportunity to learn more one of the...
