Dana DouglasUserWorks, Inc.
Dana is a user experience specialist at UserWorks, Inc. in Washington, D.C. She has a wide range of experience in user research, including usability testing, accessibility evaluation, heuristic evaluation, survey design, and contextual interviews. Her experience with user research has also spanned various types of products, including Web-based applications, print materials, and handheld devices. In her role as accessibility evaluator, she has conducted numerous accessibility evaluations using different tools, assistive technologies, and methods to meet the needs of each project. She enjoys learning something new each time!