Steve KrugAdvanced Common Sense
On Twitter: @skrug
Steve wrote a book called Don't Make Me Think, and another one called Rocket Surgery Made Easy.
1. He spends a lot of time thinking about usability testing.
2. He spends a lot of time--too much, perhaps--watching movies from the 1930's and 40's.
3. He's spent a lot of time this year working on and thinking about online help (or User Assistance, as it's called nowadays), of all things.
4. He'd be delighted to talk to you at UxPA. Please don't be shy.